Due to a software upgrade on the programming system for our Garden fobs we will be carrying out a fob change in March*.
It’ll be a two-part process: on the 4th & 5th you should drop off your existing fob in an envelope marked Formosa Amenity at either 151 Sutherland Avenue or 2 or 26 Castellain Road between the hours of 11 am & 4 pm. Please also include your name, address, phone number & email address. Then on 6th March you will be able to collect your re-coded fob at St Saviour's Church on Warrington Crescent between 2 pm & 6.30 pm. The whole procedure will take only about five minutes.
Make sure you also bring a photo ID & proof of residency on the Garden (e.g. utility or Council tax bill). There is no charge for re-coding but you will be asked to agree & sign up to the up-dated Garden rules.
If you are new to the Garden up to two fobs can be purchased per property and the £50 will be refunded when the key fob is returned. If you lose your fob the replacement fee is also £50.
If you’re unable to drop off or collect your key fob on the given dates please make an appointment to come to the offices of our managing agents, Westbourne Management, at 9 Spring Street, London W2 3RA (close to Paddington station). They are open between the hours of 9 am & 5.30 pm Monday to Friday & can be contacted at email@example.com.
* Please note this will apply only to residents of 2-32 Castellain Road (EXCLUDING Katherine Court), 139—193 Sutherland Avenue & 4—62 Warrington Crescent.