- Viv Robins
- 4 days ago
As residents will know & hopefully appreciate the Garden spends a lot of money on new bulbs every year but this year the gardeners have noticed that many of those under the large plane tree have been trampled by dogs, including most of the new crocuses. Please can dog-owners take care to keep their pets away from this area so that this welcome patch of Spring colour can continue to thrive. A low bamboo screen is being erected to help protect the site. .
' Just a reminder that next Monday (March 2) will see the switch-off of the lights on the plane tree which have helped to brighten what's seemed like a long & dismal Winter. That's it now until next Christmas, by which time the full set of lights should have been restored!
Following investigation into the issue affecting the gate, here is an update on the current status and the proposed next steps. We appreciate your understanding and would like to reassure residents that we are working to identify the most effective and sustainable solution for the community.
The main Castellain Road gate has been out of action due to a fault with the central control system. In some past instances this type of failure has been resolved by a software reboot and reloading access credentials. Over the last two weeks there have been a succession of site visits and attempted fixes, but the issue has only now been conclusively diagnosed: the control board itself has failed and will need to be physically replaced.
Replacing the board would be the quickest route to restore the existing system (with a lead time of around a week for the part).
However, remaining on the current platform is proving both unreliable and disproportionately expensive to maintain. For that reason, the Directors are looking to bring forward the move to a modern access system now, rather than patching the current one yet again. The downside is that a full replacement is likely to take longer than a board swap (potentially around two weeks), and it will require a managed changeover of keys. Contractors are on site and starting their work today, 4 of February.
The benefit will be a more reliable system in place ahead of the spring and summer months and given that an upgrade was expected in due course, avoiding the cost of paying to keep the legacy system alive now only to replace it later.
Further information on timing and next steps will follow. Thank you for your patience while this is resolved.
The main Castellain Road gate has been out of action for well over a week now, during which time a succession of contractors have been in and out of the Garden trying to identify the problem. It's finally been diagnosed as water damage to the main control panel, which unfortunately is now beyond repair & will need to be replaced.
Our Managing Agents have apologised for the ongoing inconvenience to residents but are hopeful that the new part will be delivered in a few days' time.
Meanwhile freeholders are reminded that My Blockman is the prime channel of communication with the Agents & it is freeholders' responsibility to ensure that lease-holders are kept in the picture.
